The lesson that we picked up from Wilma is you gotta have a plan. It has to be tailored to your individual business. And, you know, the three scenarios that’s so important is you have to be able to communicate with your people, have your employees ready, you have to be able to get access Read More

You practice for those scenarios just like what a pilot does. A pilot practices for those scenarios. What happens if you lose an engine? What do you do? What if you lose your instruments? What if you do that? You do the same thing in IT. You follow that. What happens if I lose my Read More

I have a private pilot’s license. So you know, when you learn to fly, you know, airplanes have come a long way. You sit in a little Cessna today and there’s all glass cockpits and stuff, but it’s all electric, right? So if, if you lose that glass cockpit, you still have to be able Read More

Very few of our clients don’t have two internet providers, right? It’s not just for storms or, or disaster scenario. The reality with that is it, it takes so little to take down the, the data, right? I’ve had a scenario probably about a year ago, we had construction going on, and they cut a Read More

So we had one that was off of I-75, and I just happened to have a friend who lived across the street from I-75. The credit union was completely down, and they had no internet or anything. And I was like, but my buddy had internet at his house. So he literally took a pole, Read More

At its core, compliance is about trust. Customers choose financial institutions because they believe their money and personal information will be safe. Meeting and exceeding regulatory requirements shows clients you take that responsibility seriously. It’s not just about avoiding fines or passing audits, it’s about demonstrating integrity, transparency, and respect for your customers’ data. In Read More

A regulatory audit can be stressful, but with preparation, it doesn’t have to be overwhelming. Start by keeping your documentation organized and up to date policies, incident reports, training logs and test results should be easy to access. Conduct internal reviews to spot and fix gaps before the auditors arrive. Make sure your staff knows Read More

Compliance isn’t just about firewalls and encryption, it’s about people. Even the best technical safeguards can fail if employees aren’t following protocols. Building a culture of compliance means regular training, clear communication and accountability at every level. That includes leadership setting the tone, managers reinforcing expectations and staff understanding their role in protecting customer data. Read More

Financial institutions handle massive amounts of data and compliance. Regulations often dictate exactly how long you must keep certain records and when you must securely dispose of them. For example, loan files may need to be retained for several years while marketing emails can be deleted much sooner. A clear data retention policy helps you Read More

We all know passwords are critical, but too often password policies are either too weak or so strict. They push employees into risky habits like writing them down. In financial services regulators expect strong authentication. Which means complex passwords combined with multi-factor authentication. Encourage employees to use password managers to store unique passwords for every Read More